In our GovBarCamp group on Google there has been some discussion about the latest e-petition – where one of our members was directed to a broken url http://groups.google.com/group/BarcampUKGovweb/browse_thread/thread/a1def7ce0a02c244#
It highlights the need for these social and accessible tools to be managed and thought through in some way. However easy these apps are to use/create, thought has to be applied at some point, and must be applied if they are going to be used in a professional capacity. The dawn has come, IT can be cut out as a debilitator – now we need to deal with the human desire to reach out and communicate. This requires rigorous management (especially if publishing is devolved) and ruthless editing – in the true sense – are the words spelt properly? Are the urls correct? Proof reading 101 should once more become the quintessential skill of all social media operators.
Another thing to consider is the real life impact of your use of social media. There will be communities established wherever you choose to converse – they may be people you don’t know, or people you know very well. You need to find your niche and try not to be put off by perceived slights, or even real ones! The conversation has started and let it live – you do have to have a thick skin and please don’t be risk averse :)