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	<title>Comments on: Social media tool-kit part 2 &#8211; nearly there, gang</title>
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		<title>By: Mission Creep &#124; Neil Williams &#187; Blog Archive &#187; Embedding digital media: lessons from my father-in-law</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-731</link>
		<dc:creator>Mission Creep &#124; Neil Williams &#187; Blog Archive &#187; Embedding digital media: lessons from my father-in-law</dc:creator>
		<pubDate>Thu, 28 Aug 2008 10:06:02 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-731</guid>
		<description>[...] it, so that any difficulties are quickly outweighed by the benefits. See also Emma&#8217;s toolkit posts and Jeremy&#8217;s six approaches for ways of engaging people with this [...]</description>
		<content:encoded><![CDATA[<p>[...] it, so that any difficulties are quickly outweighed by the benefits. See also Emma&#8217;s toolkit posts and Jeremy&#8217;s six approaches for ways of engaging people with this [...]</p>
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		<title>By: Developing a Social Networking usage policy &#171; Carl&#8217;s Notepad</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-692</link>
		<dc:creator>Developing a Social Networking usage policy &#171; Carl&#8217;s Notepad</dc:creator>
		<pubDate>Fri, 08 Aug 2008 11:44:10 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-692</guid>
		<description>[...] What i am starting to realise is that what we really need to do is focus away from the technology and look at how we can better equip our staff to make appropriate decisions in different channels of communications, participation and engagement. This is where the code of conduct comes in and links to employer brand. But this also links with work that Emma Mulqueeny has highlighted around a social media toolkit. [...]</description>
		<content:encoded><![CDATA[<p>[...] What i am starting to realise is that what we really need to do is focus away from the technology and look at how we can better equip our staff to make appropriate decisions in different channels of communications, participation and engagement. This is where the code of conduct comes in and links to employer brand. But this also links with work that Emma Mulqueeny has highlighted around a social media toolkit. [...]</p>
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		<title>By: Guidance and Toolkits &#124; DavePress</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-668</link>
		<dc:creator>Guidance and Toolkits &#124; DavePress</dc:creator>
		<pubDate>Sun, 03 Aug 2008 17:12:59 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-668</guid>
		<description>[...] leads us nicely into a group of posts by Emma Mulqueeny, who is looking to develop a toolkit to guide civil servants around the [...]</description>
		<content:encoded><![CDATA[<p>[...] leads us nicely into a group of posts by Emma Mulqueeny, who is looking to develop a toolkit to guide civil servants around the [...]</p>
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		<title>By: carlhaggerty</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-665</link>
		<dc:creator>carlhaggerty</dc:creator>
		<pubDate>Fri, 01 Aug 2008 21:58:16 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-665</guid>
		<description>Hi Emma,

I have been reading your posts with great interest and wondering how i could contribute. Its maybe that i am unclear as to whether my thoughts woudl add value to this discussion but i thought i woudl share them anyway. I was thinking about this alot and how i have been trying to engage people in my authority around this stuff, so i share my loose approach with you.

1st - we listen, we can use many tools to do this but the important things is to listen..your dave fleet signpost was a great example of how we can actually go about doing this.

2nd - we participate, we start to get our feet wet and try different tools and see how we get on, your posts some time ago about your expeince with twitter were excellent examples of this.

3rd - we let go of any control we feel we had and allow the conversations to flow. This is the most difficult bit for people and is quite hard for local government.

4th - we engage, we actively seek to start dialogues in these spaces, the work Tim Davies is supporting us with around youth participation with SNS is a good example of how we are moving in this direction.

5th - what can we actually use to do the above - I guess the toolkit you refer to will provide some of this? or have i misunderstood?

Anyway good luck and i am happy to trial or get involved with this should you feel i could add something.

Carl</description>
		<content:encoded><![CDATA[<p>Hi Emma,</p>
<p>I have been reading your posts with great interest and wondering how i could contribute. Its maybe that i am unclear as to whether my thoughts woudl add value to this discussion but i thought i woudl share them anyway. I was thinking about this alot and how i have been trying to engage people in my authority around this stuff, so i share my loose approach with you.</p>
<p>1st &#8211; we listen, we can use many tools to do this but the important things is to listen..your dave fleet signpost was a great example of how we can actually go about doing this.</p>
<p>2nd &#8211; we participate, we start to get our feet wet and try different tools and see how we get on, your posts some time ago about your expeince with twitter were excellent examples of this.</p>
<p>3rd &#8211; we let go of any control we feel we had and allow the conversations to flow. This is the most difficult bit for people and is quite hard for local government.</p>
<p>4th &#8211; we engage, we actively seek to start dialogues in these spaces, the work Tim Davies is supporting us with around youth participation with SNS is a good example of how we are moving in this direction.</p>
<p>5th &#8211; what can we actually use to do the above &#8211; I guess the toolkit you refer to will provide some of this? or have i misunderstood?</p>
<p>Anyway good luck and i am happy to trial or get involved with this should you feel i could add something.</p>
<p>Carl</p>
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		<title>By: Peter Ashe</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-664</link>
		<dc:creator>Peter Ashe</dc:creator>
		<pubDate>Fri, 01 Aug 2008 10:27:36 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-664</guid>
		<description>Emma,

just one other thought re toolkit scope, in case there&#039;s still space?

Fledgling onliners, once they&#039;ve accepted the idea in principle, may perhaps need hand-holding in how to converse, look at other&#039;s contributions etc. etc., so it may make sense to plan some structure into early exchanges. 

Academics have developed some experience with this, having had to welcome annual waves of new bods for some years now, and Gilly Salmon&#039;s &lt;a href=&quot;http://www.atimod.com/e-moderating/5stage.shtml&quot; rel=&quot;nofollow&quot;&gt;5-step model&lt;/a&gt; is a well-known example of the sort of framework within which you can set simple tasks, deploy conversation pieces, etc etc. (There are bits &amp; pieces of useful material of these types needing to be collated, perhaps?)

I wouldn&#039;t at all wish to hype it - it was an initial experiment locally - but the &lt;a href=&quot;http://communitylearning.ning.com/&quot; rel=&quot;nofollow&quot;&gt;online communities &#039;course&#039;(?)&lt;/a&gt; that we participated in here late last year might indicate the sort of thing that it&#039;s easy to set up and run. The Learning Technology team at a href=&quot;http://www.iriss.ac.uk/&quot;&gt;IRISS&lt;/a&gt;, who are the small-but-perfectly-formed crew who ran this, have done more since, and would be well worth contacting.

Just a thought,
Peter</description>
		<content:encoded><![CDATA[<p>Emma,</p>
<p>just one other thought re toolkit scope, in case there&#8217;s still space?</p>
<p>Fledgling onliners, once they&#8217;ve accepted the idea in principle, may perhaps need hand-holding in how to converse, look at other&#8217;s contributions etc. etc., so it may make sense to plan some structure into early exchanges. </p>
<p>Academics have developed some experience with this, having had to welcome annual waves of new bods for some years now, and Gilly Salmon&#8217;s <a href="http://www.atimod.com/e-moderating/5stage.shtml" rel="nofollow">5-step model</a> is a well-known example of the sort of framework within which you can set simple tasks, deploy conversation pieces, etc etc. (There are bits &amp; pieces of useful material of these types needing to be collated, perhaps?)</p>
<p>I wouldn&#8217;t at all wish to hype it &#8211; it was an initial experiment locally &#8211; but the <a href="http://communitylearning.ning.com/" rel="nofollow">online communities &#8216;course&#8217;(?)</a> that we participated in here late last year might indicate the sort of thing that it&#8217;s easy to set up and run. The Learning Technology team at a href=&#8221;http://www.iriss.ac.uk/&#8221;&gt;IRISS, who are the small-but-perfectly-formed crew who ran this, have done more since, and would be well worth contacting.</p>
<p>Just a thought,<br />
Peter</p>
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		<title>By: How to Promote Knowledge-Sharing &#171; Working Notes 2.0</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-656</link>
		<dc:creator>How to Promote Knowledge-Sharing &#171; Working Notes 2.0</dc:creator>
		<pubDate>Wed, 30 Jul 2008 14:43:52 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-656</guid>
		<description>[...] Mulqueeny and colleagues in Whitehall and thereabouts are also thinking of one, which will surely be [...]</description>
		<content:encoded><![CDATA[<p>[...] Mulqueeny and colleagues in Whitehall and thereabouts are also thinking of one, which will surely be [...]</p>
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	<item>
		<title>By: Mulqueeny</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-653</link>
		<dc:creator>Mulqueeny</dc:creator>
		<pubDate>Fri, 25 Jul 2008 08:40:07 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-653</guid>
		<description>Yes, I think that is a good idea. I have thought about it, needs to be done at the same time as a written paper for me - but would be good. Will sort this weekend, I think</description>
		<content:encoded><![CDATA[<p>Yes, I think that is a good idea. I have thought about it, needs to be done at the same time as a written paper for me &#8211; but would be good. Will sort this weekend, I think</p>
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		<title>By: Peter Ashe</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-651</link>
		<dc:creator>Peter Ashe</dc:creator>
		<pubDate>Thu, 24 Jul 2008 20:23:42 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-651</guid>
		<description>[wild-eyed idea] Would a version of Beth&#039; and her NTEN crew&#039;s We are Media kit be something that could be worked on collectively, for use within the policy community? Perhaps linked with a Pageflakes page as a tour d&#039;horizon/front door? It could educate via both content, process, and medium?

Sorry - you&#039;ve surely considered this quietly already!

But keen to pitch in if it had any legs.

cheers now
Peter</description>
		<content:encoded><![CDATA[<p>[wild-eyed idea] Would a version of Beth&#8217; and her NTEN crew&#8217;s We are Media kit be something that could be worked on collectively, for use within the policy community? Perhaps linked with a Pageflakes page as a tour d&#8217;horizon/front door? It could educate via both content, process, and medium?</p>
<p>Sorry &#8211; you&#8217;ve surely considered this quietly already!</p>
<p>But keen to pitch in if it had any legs.</p>
<p>cheers now<br />
Peter</p>
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	<item>
		<title>By: Mulqueeny</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-647</link>
		<dc:creator>Mulqueeny</dc:creator>
		<pubDate>Thu, 24 Jul 2008 10:16:13 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-647</guid>
		<description>Thank you for this David, good to see you this morning. Hopefully we will get a group together to massage all of this into something useful for everyone</description>
		<content:encoded><![CDATA[<p>Thank you for this David, good to see you this morning. Hopefully we will get a group together to massage all of this into something useful for everyone</p>
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		<title>By: David Wilcox</title>
		<link>http://mulqueeny.wordpress.com/2008/07/18/social-media-tool-kit-part-2-nearly-there-gang/#comment-646</link>
		<dc:creator>David Wilcox</dc:creator>
		<pubDate>Wed, 23 Jul 2008 20:14:13 +0000</pubDate>
		<guid isPermaLink="false">http://mulqueeny.wordpress.com/?p=154#comment-646</guid>
		<description>Hi Emma

I developed this categorisation table a while back ... needs an update
http://docs.google.com/Doc?id=dfvmzhpw_653vm7vjdn

and you could link the toolkit to a game like this
http://socialmedia.wikispaces.com/Communications+game

maybe with an A-Z
http://socialmedia.wikispaces.com/A-Z+of+social+media

any use as part of the mix? Glad to collaborate if so ...

David</description>
		<content:encoded><![CDATA[<p>Hi Emma</p>
<p>I developed this categorisation table a while back &#8230; needs an update<br />
<a href="http://docs.google.com/Doc?id=dfvmzhpw_653vm7vjdn" rel="nofollow">http://docs.google.com/Doc?id=dfvmzhpw_653vm7vjdn</a></p>
<p>and you could link the toolkit to a game like this<br />
<a href="http://socialmedia.wikispaces.com/Communications+game" rel="nofollow">http://socialmedia.wikispaces.com/Communications+game</a></p>
<p>maybe with an A-Z<br />
<a href="http://socialmedia.wikispaces.com/A-Z+of+social+media" rel="nofollow">http://socialmedia.wikispaces.com/A-Z+of+social+media</a></p>
<p>any use as part of the mix? Glad to collaborate if so &#8230;</p>
<p>David</p>
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