Sod the horses, ride the algorithm!

Last night I was explaining representative democracy in the digital age, in a bar, shouting over loud music, jaegerbomb in hand – because that’s how dull exciting I am!! Anyway, I thought it was good to write down here because it might help make sense of why everyone is banging on about digital democracy.

In the olden days men would ride to Parliament from towns and villages across the land, to bring the wishes of the people. They would return with news of what was happening in Parliament. And so representative democracy worked (in a very crude explanation!).

Nowadays the algorithms are the horses.

This is why marked up content, open data and social media – all the digital shizzle, is SO important for representative democracy.

And girls can ride algorithms too.

Hashtag Scrutiny

This is the third blog post in a series I have been writing in my role on the Speaker’s Commission on Digital Democracy. It may help to quickly scan the previous two (as with the legislation post, I will scatter kittens and nice things throughout, as I write loads):

Hashtag Democracy

Hashtag legislation

We are currently calling for evidence on scrutiny’s role in democracy, I shall remind you of how to do this at the end of this post. Earlier this month the commission met to hear from people (witnesses) who gave us more detailed background based on their knowledge. Specifically we were supposed to be talking about:

  • Select Committees
  • Examples from other countries
  • Open data
  • Information from government
  • Parliamentary Monitoring Organisations (PMOs)
  • KPIs for MPs

But actually the conversation we ended up having was much more fundamental than that, and this I thought would be useful to share with you.

Parliament’s role and government’s role

Very few people, in fact it is probably so few it may as well be none except those who work in it, know the difference between the role of Parliament and the role of Government (indeed the difference between Government and government). Knowing that Parliament’s role is to scrutinise the work of the Government, and that we (citizens in a democracy) can in turn scrutinise the work of Parliament is a fact lost on most of the population of this country.

{kitten break}

 

 

 

 

 

 

 

 

 

So when you start to look at the vital part scrutiny must play in democracy – and the enhanced opportunities offered through digital tools, communities and reach – it is immediately confused by having to assume that no one will really know where to start, nor do many of them want to.

Research conducted by the Hansard Society paints a gloomy view of engagement and enthusiasm for politics. On the 30th April 2014 they will publish their 11th Audit of Political Engagement, should you wish to interrogate some findings for yourself, but it pretty much rides out what you would expect:

  • few people want to be involved in decision-making
  • parliament should take responsibility for enabling those who do, as well as reaching those who can’t be bothered, (but would if they knew there was something being decided on that they actually care about)
  • the language of Parliament is alienating: whips, select committees etc
  • the older people get the more interested they are in politics and law; conversely the older they are right now, the less digitally engaged they are

So really this is going to be much more about outreach than making channels available to those battering the doors down to find a way in.

Conundrums

The social media led communities of the digital world are once again the game-changers – and what we are hearing over and again is that when online communities are actively sought out for engagement with a specific topic, the response and engagement is immediate, relevant and useful to everyone involved. Bit of a No S**t S******k moment, right? Seems obvious…

Parliament is already doing some of this, we have seen small scale projects having great success, but with very limited resource applied to them, they have a digital outreach team and all sorts of disparate stuff the Speaker detailed last year when he announced this Commission in a speech to the Hansard Society:

Digital democracy should thus be seen as the complementary counterpart of the outreach efforts which I have spent much of my four years as Speaker seeking to promote. It is a form of in-reach, encouraging and enabling the public to become more involved in the work of Parliament and Parliament responding as a result. Historically, in-reach has largely consisted of voting once every four or five years. For representative democracy to thrive it has to evolve and there has to be a step change improvement in its responsiveness to the electorate and the country at large.

{flowers from the Eden Project break}

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In a sort of earnest, and perhaps wishful, fashion he later went on to state:

If we get this right, then the Speaker’s Commission would provide a blueprint for action covering, among other topics, ways to bring to the heart of our democracy the things that really matter to our citizens – how to put right grievances, how to turn law-making into something that really involves the people who will be affected – and not just a conversation between interest groups and political parties – and much more that we have yet to discover.

So far so “Yes”, obviously, yet it seems the more we dig, the more basic it is – digital is not the solution to a broken process, a cry screeched far too many times into the echo chamber, but never more apt here. The challenges are mighty, resources are few and the real action needs to be around sharing in the world where people are communing around topics (on and offline). Then in turn ensuring that this engagement, once won, has the opportunity to add value.

Engagement, digital or otherwise, that turns out to be pointless to the person dedicating their time and energy is not only an expensive waste of time, it will also actively damage any further attempts to garner feedback or opinion. Worse, it will create an environment of suspicion and distrust, further damaging the vestige of democracy.

Red Pill/Blue Pill

This is your last chance. After this, there is no turning back. You take the blue pill – the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill – you stay in Wonderland and I show you how deep the rabbit-hole goes.

Morpheus, The Matrix

I seem to be using this quote a lot recently, so apologies to those who may read more than one thing I write (although I know this post has been LABORIOUS… sorry! But it is so important to share this cogitating with you all)…

For the Digital Democracy Commission I see the Red pill/Blue pill choice to be:

Blue: Use the opportunity to shine a big fat mirror at the issues and walk away – wake up next year and carry on. No further damage done, nothing broken, also nothing fixed.

Red: Be bloody brave, lay out that blue print to citizen re-engagement in democratic process, but ensure that it is written in stone that this goes hand in hand with revision of process through Parliament and Government – so that engaged people really can change the world.

{Chief Librarian break}

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(This is John Pullinger, the legend photo accreditation at the end of my post on democracy)

How can you get involved?

I promised I would let you know how to get involved with all this, should you fancy. Here is a very lazy copy paste of the information on the Commission web pages:

These are the issues we would like to hear your views on:

  • The role of technology in helping Parliament and other agencies to scrutinise the work of government
  • The role of technology in helping citizens to scrutinise the Government and the work of Parliament
  • The nature and format of information and data about Parliament and government that is published online

It’s not necessary to respond to all of these. Feel free to concentrate on the issues you think are most important, or which you have most to say on.

We will publish evidence submitted on this site: please let us know if there is a reason you would prefer to submit evidence privately.

How to have your say

Contributions by email from everyone and in any format is welcome: videos, blog posts as well as more formal notes.

Deadline

Whilst it would help us to have received evidence on digital scrutiny by the end of May, we recognise that the themes overlap and you may prefer to cover two or more themes in a single response at any point over the next few months. We will shortly be publishing a single call for evidence covering our last three themes.

Further information

Until next time… bai 🙂

 

Homework

There have been two publications this week that have caught my attention, and I have been a bit surprised by the lack of reaction to them. The first was from the Cabinet Office Strategy Unit, entitled Power in people’s hands: learning from the world’s best public services and the second from the Lords Information Committee on creating connections between people and Parliament.

Power in people’s hands

This is a very interesting report, driven by the fact that there is just not a great deal of money about and a recognition that the way out of any recession is innovation. This is good news for everyone, it means we are going to get creative. Liam Byrne MP writes the foreword and says that ‘in the next decade we need to be radical about power; realistic about money; and relentless on innovation’. The report has shown that there is a worldwide shift of power from the State to the citizen, but what excites me most is that Mr Byrne has picked out freedom of information and data to be the UK’s pièce de résistance : ‘We aim to be world leaders in making information on services accessible’. OK his words are not quite so dramatic, but in Ministerial speak that is quite a statement, the stall he has set out is the information one – and that is a huge win for the UK. We have a wealth of entrepreneurial and geek talent ready and willing to take such information and help create services that work at hyper-local and individual level. (You might just have to trust me on this one).

I suggest you skim read the whole report, but I am just going to cut and paste the bits that jumped out for me below if you need further convincing:

Overall, the importance of public services is likely to grow rather than diminish. For example, sources of increasing wealth creation – such as the emerging low-carbon, life science and pharmaceutical, and digital industries – will create new opportunities. But every person, and the country as a whole, will only have the potential to benefit fully if they have access to excellent schools, training and employment services.

… stepping up the drive to improve value for money by taking hard decisions on priorities as needs change, redesigning services, sharing assets better and cutting bureaucracy.

And for you working in local government and devolved: more exciting news, this does recognise you are the front-liners:

In considering lessons, it is also important to recognise that the public services that are covered in this study are delivered by the Devolved Administrations of Scotland, Wales and Northern Ireland and by local authorities. It will be for these bodies to consider the most appropriate insights. At a time of necessary innovation, however, the best organisations look outward – for practices which can be replicated and to spark new ideas and challenge existing ways of thinking.

Here is the bit that interests me most, Chapter Two expands and I recommend that you read all of it if the following interests you slightly:

Empowering citizens in the information age

A revolution in the use and re-use of information on public services is being stimulated by new online technologies, giving the potential to empower citizens to hold services to account far more easily than in the past. The leading-edge systems, such as StateoftheUSA.org and data.gov, are not only disseminating information rapidly. They are also breaking down government monopolies on information presentation and use by making it easy for people to analyse information themselves. At the same time, blogs, wikis and other web 2.0 tools are enabling citizens to get more deeply involved in validating information and collectively making decisions. In Cologne, for example, participatory budgeting uses new technology to give citizens a stronger voice over how public money is spent.

The shift required for governments to enable such changes is cultural as much as technical. It is no coincidence that American public services have been at the forefront of these changes,  for they already had an understanding that all government information should be in the public domain. Government should, however, do more than just liberate information. The global leaders will be those who invest in ensuring that information is high-quality and balanced, can be shared through common standards and facilitates joint working by professionals and citizens.

Fascinated yet? Whole report here.

So Cabinet Office is saying it needs to get revolutionary on us… and now Parliament, specifically the House of Lords, agrees. For those of you not clear about the role of Parliament and the role of the Cabinet, let me grab some explanations for you: can’t use my own words as I may explain it wrong, so forgive the use of even more quotes.

The Cabinet Office aims to ensure that the Government delivers its priorities. It does this by supporting collective consideration of key issues by Cabinet and its Ministerial Committees, and by working with departments to modernise and co-ordinate government, aiming at excellence in policy making and responsive, high quality public services.

Parliament is an essential part of UK politics. Its main roles are:

  • Examining and challenging the work of the government (scrutiny)
  • Debating and passing all laws (legislation)
  • Enabling the government to raise taxes

*more detail on Parliament here

And so the fact that the House of Lords has come to a similar conclusion about its own work is equally as important.

Creating connections between people and Parliament

The report has been written by the Information Committee which ‘considers the House’s information and communications services’. The report has the tagline: are the Lords listening; and if you read my explanation of the difference between Parliament and Cabinet then perhaps it is important to us that they are. The report is in such an easy to use format that it negates the need for me to pull out the interesting bits. Go and read it here it seriously is a very important report. You could just read Chapters 3 and 4 if like me you are most interested in communication and data, but I don’t recommend it (read it all!).

CHAPTER 3: ONLINE COMMUNICATION AND ENGAGEMENT

CHAPTER 4: SETTING PARLIAMENTARY DATA FREE

And of course, always the best bit, the list of recommendations:

CHAPTER 11: SUMMARY OF RECOMMENDATIONS AND ACTIONS

Especially good is this one:

We recommend that information and documentation related to the core work of the House of Lords (including Bills, Hansard, transcripts of public committee meetings, evidence submitted to committees, committee reports, records of divisions, expenses and the register of Lords’ interests) should be produced and made available online in an open standardised electronic format that enables people outside Parliament to analyse and re-use the data.

I am not sure that I need to conclude this post other than to say I hope that I have helped you find two very interesting reports! And apologies if I bored you…