Too much information

On day two of my week of blogging every day on what is niggling and making me think (see yesterday’s post if you are confused) I am going to write about a topic of daily discussion with colleagues and people in the digital industry and see if there is any more light to be shared on all this.

We seem to find ourselves in a world of over-communication, over-sharing and in the battle cry of Open: too much information. I am not sure that there is anything wrong with this, but what feels iffy is the fact that – again – there seem to be not enough people out there on the horizon carving out the future for us all in the following areas:

  • personal data and rights management
  • developer fatigue

Personal data and rights management

Working as I do in the Open data world I know for a fact that we are very careful to keep the data we work with non-personal, and endeavour always to make sure that cross-referencing data will not enable identification of an individual. We also do not go anywhere near personal information. William Heath has long been *the* voice in my world for identity, a fully paid up member of the Open Rights Group and jointly owns the company Mydex. William is one of those people to whom I was referring yesterday – we need him out there on the edges of reality and I would love to hear a lot more from him about his future vision. Personal data is obviously the next big discussion, what is the personal decision making/prioritisation that happens sub-consciously when a person builds their facebook page and sets their privacy settings? Why do people say yes or no to a store card? What is the value metric for personal data? Why is everyone (almost) religiously determined to hold back personal information from government, or treat government requests for personal information with caution or even suspicion? I don’t know the answers to this – but I hope to find out more. Please do point me to people who are researching this publicly and with a horizon view (other than William!)

I also am a bit surprised that the Open Rights Group are not being clasped to the bosom of every organisation opening their data – rights management, believe you me, is the conversation du jour; and getting it right for both data owners, developers and organisations has to be one of the highest priorities. Open data and an open society needs clearly defined and refreshed rules and perhaps it is time to start Rights camp or somesuch – it seems to me that it requires the heads of many specialists to get it right, not just one group – and that is always interesting to me.

Developer fatigue

This could well deserve a post of its own, I am not sure yet, we will see. In my (slightly controversial sorry about that) post I wrote last year about developers I touched on the risk of developers turning away from publicly released data if there was an eternal demand on their free time and expertise. To an extent this is beginning to happen now and I would hope that those who are trying to solve the problem of:

We released our data but no one is playing with it, where are all the developers?

… can recognise that there is a very real requirement to engage with developers in smarter ways and to honour their work ethic and abilities. There is no need for me to re-write the developer post from last year, but developer fatigue is very real, is very much here and should be (along with rights management) something that open organisations and industries are addressing with fresh minds. I know it is my utmost priority and is not easily solved, certainly not by simply throwing cash at the problem – although that never goes amiss; but also:

  • working with their schedules and optimal way of working, this may not be 9-5
  • finding a variety of very real challenges and apparently unsolvable problems
  • realising the relevance and value of geek work and utilising that

Looking at the future landscape of a professional relationship between Open organisations and the developer community in a sustainable and respectful fashion is the main focus for me really, and I really, REALLY would love some suggestions if you have them for who is scoping this work – again the edge of reality and future world stuff – not the immediate environment.

So that’s it for today. See you tomorrow!

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