Miliband and Hammersley… together at last

It has been an open secret that the Foreign and Commonwealth Office (FCO) has recently opened its arms and mind to Ben Hammersley – in my opinion, this is one of the single most important steps the department will take digitally, other than scoring Miliband as its Minister.

Something needed to happen to help government departments realise that online communication need not have a 1million pound plus IT tag attached to it. In the last four weeks, Paul Bute and Ben have managed to pull off Project Demophon (working title).

It is still in Beta therefore being tested – sorry for stating the bleeding obvious – taken to various board members and yet to see the light of the private office, but that is happening now, so forgive me for not actually sharing the url, it will come, be patient!

Here is what it does (copied from the Beta version Home page):

Demophon is the FCO’s online collaboration space. We use it to work on projects with partners outside government. It is based on a system called a wiki. A wiki is a website where the users can edit every page, and create new ones at will. At the top of every page is an “edit” link. Click on this, make your changes, and hit save. Your changes will be visible immediately.

If you are new to using Demophon then click on help. You can edit the help page too, so if you find a new thing to do, or a better way of putting it, please make changes. Feel free to play around in the Sandpit. Do not worry about making mistakes – every version of every page is automatically retained. You can roll-back changes with ease. Click on the History tab at the top of any page to see this. Confident wiki users might like to bookmark the cheatsheet.

Demophon is password protected for privacy, and all users are verified. Once verified, every user can see every page on Demophon. This is a good thing. It means that all information can be cross referenced, and we don’t need to reinvent stuff. Users are all those with an account and include colleagues in the FCO, partners across government, and partners outside government (including the media) who have been nominated by an FCO officer.

Only place UNCLASSIFIED material on Demophon – information that you are content to be in the public domain. If information is sensitive in any way (including ‘in confidence’ and ‘UBS’ material such as details of high profile visits or personal data such as telephone lists) it should not be placed on this space.

So far so good… but it gets better

Demophon provides the FCO’s first collaborative working space. It enables you to:

  • arrange meetings, visits and conferences: agree on location and dates and logistics, set the agenda, and write the reports collaboratively;
  • draft business plans collectively: if you hoard them on Word docs your stakeholders will complain they haven’t been adequately consulted;
  • share best practice: get your colleagues and partners to develop their own FAQs and link to best-of-breed examples;
  • produce real time project and political reporting: contribute to project updates and reports written by teams all over the world (including external partners);
  • manage crises: ensure all the information we need is in one place. Don’t put up with unconnected email strings;
  • keep up to date with contacts: update external (and internal) details as a team so that your QBP list is always up-to-date;
  • access your personalised feeds: keep up to date with what your contacts are doing via RSS without wasting time searching multiple websites;
  • (on non-Firecrest machines) use maps: ideal for managing fast moving crises/unfolding events.

It is not rocket science, but we all knew it was not hard – thanks Ben for making it happen H/T forever…

I know that it is frustrating hearing about something but not being able to go and play, but let’s give the guys a break, applaud the fact that this has been achieved and support its uptake across Whitehall and local government/third sector – (hurrah for them :))