This discussion is intended for those who are trying to encourage the use of direct engagement online as opposed to communicating online only through websites. Might bore anyone else
Chris, Digital Pioneer (who ARE you?!), posted a reference to me on his blog, mentioning some of the comments I have received after my previous post about a toolkit for social media engagement. It made me think that perhaps I should shove up some of these comments before I make this into a package that you can all use.
I believe that the solution is incredibly simple, ’twas ever thus, but you might find the following comments informative.
So here goes h/t digital pioneer.
PETER ASHE – from the NHS