Small dance for joy! They are here http://tinyurl.com/5naylg but this is what the front page synopsis says, and this says it all:
I am a civil servant
Principles for participation online
- Be credible
- Be accurate, fair, thorough and transparent.
- Be consistent
- Encourage constructive criticism and deliberation. Be cordial, honest and professional at all times.
- Be responsive
- When you gain insight, share it where appropriate.
- Be integrated
- Wherever possible, align online participation with other offline communications.
- Be a civil servant
- Remember that you are an ambassador for your organisation. Wherever possible, disclose your position as a representative of your department or agency.
Jeremy Gould has written about how these came to fruition and what it means and how to feedback &c here.
I think they are brilliant in their simplicity - not entirely sure why they have taken so long to be published, but am not mud-slinging. Now I want to see civil service engagement all over the place!
Hurrah!
8 Comments
June 18, 2008 at 5:44 pm
[...] Emma: I think they are brilliant in their simplicity - not entirely sure why they have taken so long to be published, but am not mud-slinging. Now I want to see civil service engagement all over the place! [...]
June 18, 2008 at 5:57 pm
[...] Brilliant in their simplicity. [...]
June 19, 2008 at 8:58 am
I think those guidelines are spot on. After all, that’s the way you should attempt to conduct your online presence regardless of whether or not you are a civil servant: it’s being honest, open, willing to listen, and professional in attitude.
And that’s the ideal approach for everyone to be taking…
June 19, 2008 at 9:56 am
I quite agree
June 19, 2008 at 10:20 am
[...] to both Emma and Jeremy for this: there’s not much I can add to what they’ve already said, but [...]
June 19, 2008 at 12:10 pm
I might query ‘constructive’ not being a “Be constructive” rather than simply associated with the word criticism. It seems to me that these loose collaborative communities need to always movinf the debate, or the synthesis, or the ‘flow’ forward.
Yours constructively,
Jeremy
June 19, 2008 at 8:37 pm
Jeremy (we need to have lunch and catch up) I agree, it is v ambiguous, constructive criticism is very difficult to define. I hear a rumour that these guidelines are going to be put on a wiki for everyone to play with. if this happens I will let you know
June 24, 2008 at 10:38 pm
Excellent, and not a bad mantra for life and communication with fellow wo/man in general !
I will recite before bedtime ….